Help Center

Estimated shipping times are:

• 6-7 business days for US orders
• 9-15 business days for Canada orders
• 6-14 business days for Europe orders
• 10-17 business days for International orders

You can select your preferred payment method at checkout. We accept secure payments for both local & international customers by methods including:

• Credit Card: VISA, Mastercard, American Express
• Shopify Pay
• Apple Pay
• Google Pay
• Paypal & Paypal Express

All payments are currently accepted only in USD.

Shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. You are responsible for these fees. Any fees are paid to appropriate customs agency by the end customer receiving the product.

Customs duty is calculated as a percentage of the customs value of the goods. The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.

• The customs value is made up of:
• the price paid for the goods,
• the insurance cost,
• the shipping cost.

International taxes might be applied depending on your country's taxes policy.

Our support team is always happy to help you at any step!

As of May 18th 2020, Europe zone countries include: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Ireland, Italy, Jersey, Latvia, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden, Ukraine, United Kingdom, andVatican City

The following four countries are currently not part of the free shipping Europe Zone, due to increased shipping rates (which is in part due to being a part of the EFTA): Iceland, Liechtenstein, Norway, and Switzerland